How we help teams
FACILITIES
We want to ensure that users interact with an intuitive and simple solution, improving employee training and knowledge standardization.
Mapped problems:
Lack of training, operational problems, diversion of employees from core operations, disrespect for learning vulnerabilities and exposure of personal difficulties.
IMPROVED EFFICIENCY
Specific learning paths were created, a simple model based on efficiency and customer satisfaction, with proactive management of employee interventions.
Operation involves employee certification, service automation with AI, human intervention when necessary, and collection of user feedback.
RESULT IN COMPETITIVENESS
Safety in operations, reduction of technical calls, increase in customer satisfaction, improvement of operational efficiency, maximization of profits, and focus on core operations.
In addition to increasing operational efficiency and profitability, making teams more engaged and productive.